Last updated: Apr 30, 2026
These Terms of Service ("Agreement") govern your access to and use of the website located at https://campium.com and the Campium platform, software, and related services (collectively, the "Service") provided by Campium LLC, a New York limited liability company ("Campium," "we," "us," or "our"), located at 85 Livingston St., Suite 17D, Brooklyn, NY 11201.
By accessing campium.com, clicking "I Agree," signing an Order Form, or otherwise using the Service, you agree to be bound by this Agreement on behalf of yourself and, if applicable, the organization you represent. If you are accepting on behalf of an organization, you represent that you have full legal authority to bind that organization to this Agreement and that you are at least 18 years of age.
If you do not agree to these Terms, you are prohibited from using or accessing this website or any services provided by Campium LLC.
We reserve the right to amend this Agreement at any time by updating this page. We will provide notice of material changes by email or through the Service. Changes take effect immediately upon publication unless otherwise stated. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms.
"Administrative User" means an individual employed or authorized by Licensee to manage the Service on Licensee's behalf.
"Authorized User" means any Administrative User or End User permitted to access the Service under this Agreement.
"End User" means a parent, guardian, or other adult individual authorized by Licensee to submit data and interact with the Service on behalf of a minor or program participant. End Users are not themselves minors.
"Licensee," "you," or "your" means the camp, school, after-school program, organization, or individual entering into this Agreement.
"Licensee Data" means all data, content, and information submitted to the Service by Licensee or its Authorized Users, including Personal Data and Minor Data entered by End Users.
"Minor Data" means any Personal Data submitted to the Service that pertains to a person under 18 years of age, including health, medical, emergency contact, and enrollment information about minor participants. Minor Data is submitted by parents or guardians on behalf of minor participants. Licensee is responsible for COPPA compliance with respect to the collection, use, and disclosure of Minor Data.
"Order Form" means any Campium order form, subscription agreement, or pricing schedule executed by Licensee.
"Personal Data" means information that identifies or can identify a specific individual, as protected under applicable law.
"Service" means the Campium software platform, applications, website, APIs, and related services, including any AI Features.
"AI Features" means the artificial intelligence tools available within the Service, including: (i) the email and form writing assistant; and (ii) the natural language reporting tool.
"Third-Party Payment Provider" means any third-party payment processing service integrated by Licensee to facilitate transactions with End Users.
"Third-Party Services" means any third-party products, integrations, or services that interoperate with the Service.
"FERPA Records" means education records as defined under the Family Educational Rights and Privacy Act, 20 U.S.C. § 1232g, for Licensees that are educational agencies or institutions receiving federal funding.
Subject to your payment of applicable fees and compliance with this Agreement, Campium grants you a non-exclusive, non-transferable, revocable, limited license to access and use the Service solely for your internal business purposes during the Term. This constitutes a grant of license, not a transfer of title.
You shall not, and shall not permit any user or third party to:
This license terminates automatically if you violate any of these restrictions and may be terminated by Campium at any time.
Each Authorized User must be at least 18 years of age and assigned unique login credentials. You are responsible for maintaining the confidentiality of all credentials and for all activity that occurs under your account. You agree to notify Campium promptly at [email protected] of any unauthorized account access or security breach. Campium is not liable for losses resulting from unauthorized access caused by your failure to secure credentials.
Licensee is responsible for configuring access controls within the Service to determine which Administrative Users may view, access, or manage sensitive Licensee Data, including health information and Minor Data. Campium provides role-based access control tools for this purpose; the configuration and ongoing management of those controls is solely Licensee's responsibility.
The Service includes the following AI Features:
AI Features are powered in part by OpenAI. When you use AI Features, text content you explicitly submit (such as draft email copy or form wording) may be transmitted to OpenAI for processing in accordance with OpenAI's API terms. Campium does not transmit raw Licensee Data records, Minor Data, PHI, or payment data to OpenAI.
AI-generated output is provided for informational and productivity purposes only. Campium does not warrant that AI output is accurate, complete, appropriate, or free from errors or bias. You are solely responsible for reviewing, verifying, and approving any AI-generated content before use or distribution. AI Features do not constitute professional, legal, medical, or financial advice.
Campium will not use your identifiable Licensee Data, Minor Data, or PHI to train AI models. Text submitted through the writing assistant may be processed by OpenAI subject to OpenAI's data retention and usage policies. Licensee shall not submit PHI, Minor Data, or other sensitive Personal Data through the AI writing assistant.
Campium maintains administrative, physical, and technical controls designed to support HIPAA compliance in connection with the handling of protected health information ("PHI") submitted by End Users through the Service.
Personal Data, including health information, entered by End Users is encrypted in transit and at rest. Licensee is responsible for configuring and managing role-based access controls within the Service to restrict which Administrative Users may access health data.
To the extent Campium functions as a Business Associate under HIPAA in connection with Licensee's use of the Service, Licensee agrees to execute a Business Associate Agreement ("BAA") with Campium prior to submitting any PHI to the Service. Use of the Service to store or process PHI without an executed BAA is not permitted.
The Service is used by Licensees to collect and store data about minor participants, including children under 13 years of age. Campium does not directly collect personal information from children; Licensees collect information through the Service on behalf of their programs. Nonetheless, COPPA obligations apply, and Licensee and Campium each bear responsibilities as described below.
Licensee represents and warrants that:
Campium operates as a technology service provider that provides the platform through which Licensees collect Minor Data. Campium does not independently collect, use, or share personal information about children under 13 for its own commercial purposes. Campium stores and processes Minor Data solely to provide the Service to Licensee. Campium's Privacy Policy, available at https://policy.campium.com/privacy, describes how Minor Data is handled.
For Licensees that are educational agencies or institutions subject to FERPA, Campium acknowledges that FERPA Records accessed through the Service are subject to FERPA's protections. Campium will handle FERPA Records in accordance with the terms of this Agreement and will not re-disclose FERPA Records except as directed by Licensee or as required by law. Licensee bears primary responsibility for FERPA compliance and for ensuring that parents, guardians, and eligible students receive required FERPA notices.
Campium LLC may send SMS and/or MMS communications for promotional and informational purposes, but only with your prior express written consent obtained through a compliant opt-in mechanism. Campium does not charge for these messages; however, message and data rates from your mobile carrier may apply.
Campium may use automated technologies to send SMS/MMS messages to consenting recipients. Campium will comply with the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and all applicable FCC regulations, as well as New York General Business Law § 399-z, in connection with any automated or pre-recorded messaging. By providing consent, you acknowledge and agree to receive communications delivered through such technologies.
To opt out at any time, reply "STOP" or "UNSUBSCRIBE" to any message we send. There may be a brief processing delay before your opt-out takes effect. For assistance, contact us at [email protected].
You agree to pay the fees specified in your Order Form. All fees are due in accordance with the payment schedule in your Order Form. All fees are exclusive of applicable taxes, which are your sole responsibility. Campium may adjust fees at any time upon at least thirty (30) days prior written notice.
All fees paid to Campium are non-refundable. Once payment has been made, no refunds will be issued for any reason, including early cancellation, non-use, or termination of this Agreement by either party.
Subscriptions are annual and renew automatically on each anniversary of the Order Form effective date. You may cancel your subscription at any time by providing written notice to [email protected]. Cancellation will take effect at the end of the then-current annual term. No refund will be issued for any unused portion of a prepaid term.
Unpaid amounts more than thirty (30) days past due may accrue late fees at 1.5% per month. Campium reserves the right to suspend Service access for non-payment following reasonable notice.
By providing financial information (including credit card or ACH account details), you consent to Campium storing such information in tokenized form solely for facilitating authorized transactions. Campium complies with applicable PCI DSS requirements and the Electronic Fund Transfer Act (EFTA). You acknowledge that no electronic storage method guarantees absolute security.
Transaction processing fees are non-refundable, regardless of whether the underlying payment is later refunded, canceled, or adjusted. Any refund will apply only to the base payment amount.
Each Licensee may configure one Third-Party Payment Provider to process transactions between Licensee and its End Users. Campium is not a party to those transactions and is not responsible for the performance, security, or compliance of any Third-Party Payment Provider.
As between Campium and you, all Licensee Data is owned by you. You grant Campium a limited, worldwide, royalty-free license to access, store, and process Licensee Data solely as necessary to provide and improve the Service and comply with legal obligations.
Personal Data, including health and contact information, is entered directly by End Users through the Service. This data includes Minor Data pertaining to minor participants. Such data is encrypted in transit and at rest. Campium does not sell, share, or use End User Personal Data or Minor Data for any purpose other than providing the Service to Licensee. Licensee is responsible for ensuring End Users are informed of how their data will be used, for obtaining any required consents under applicable law, and for maintaining COPPA compliance with respect to Minor Data.
Our collection, use, and handling of Personal Data is governed by our Privacy Policy, available at https://policy.campium.com/privacy, which is incorporated into this Agreement by reference.
Campium maintains commercially reasonable administrative, physical, and technical safeguards to protect the security and confidentiality of Licensee Data. In the event of a confirmed or reasonably suspected security breach affecting Personal Data or Minor Data, Campium will provide Licensee with written notice within seventy-two (72) hours of discovery of the breach (initial notice), and a complete written incident report within thirty (30) days of discovery. Licensee remains solely responsible for complying with any breach notification obligations owed to End Users or regulators under applicable law.
Upon termination of this Agreement, Campium will make Licensee Data available for export for sixty (60) days. After that period, Campium may delete Licensee Data in accordance with its data retention policies.
The intellectual property in the materials and software contained in the Service are owned by or licensed to Campium LLC and are protected by applicable copyright and trademark law. All right, title, and interest in and to the Service, including all software, algorithms, AI models, interfaces, and documentation, remain exclusively with Campium and its licensors.
If you provide suggestions, enhancement requests, or other feedback about the Service, you grant Campium a perpetual, irrevocable, royalty-free license to use and incorporate such feedback without restriction or compensation.
The Service may contain links to third-party websites or integrate with Third-Party Services. Campium is not responsible for the content, availability, security, or practices of any third-party site or service. Use of any Third-Party Service is at your own risk and subject to that provider's own terms. If you authorize a Third-Party Service to access your Licensee Data, Campium is not responsible for that provider's handling of your data.
Materials appearing on the Service are provided for general information purposes only. Campium does not warrant the accuracy, completeness, or reliability of any materials on the Service, including AI-generated content or resources linked from the Service.
This Agreement begins on the date you first execute an Order Form or access the Service and continues for an initial term of one (1) year, renewing automatically for successive one-year terms unless cancelled in accordance with Section 8.3.
Campium may suspend or terminate your access to the Service upon written notice if you breach any material provision of this Agreement and, where the breach is curable, fail to cure it within thirty (30) days of written notice.
Upon termination: (i) all licenses immediately terminate; (ii) you must cease all use of the Service; (iii) Campium will make Licensee Data available for export for sixty (60) days, after which it may be deleted. Termination does not relieve you of fees accrued or paid prior to termination, and no refunds will be issued.
Sections 6 (Health Data), 6A (Children's Privacy), 9 (Data Ownership), 10 (Intellectual Property), 14 (Disclaimer of Warranties), 15 (Limitation of Liability), 16 (Indemnification), 17 (Governing Law and Dispute Resolution), and 18 (General Provisions) survive termination.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE EXTENT PERMITTED BY LAW, CAMPIUM LLC MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. CAMPIUM DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS. AI FEATURES ARE PROVIDED WITHOUT ANY WARRANTY AS TO ACCURACY, COMPLETENESS, OR FITNESS FOR ANY PARTICULAR PURPOSE. YOU RELY ON AI-GENERATED OUTPUT ENTIRELY AT YOUR OWN RISK.
Because some jurisdictions do not allow limitations on implied warranties, these limitations may not apply to you.
TO THE EXTENT PERMITTED BY LAW, CAMPIUM LLC AND ITS SUPPLIERS SHALL NOT BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, OR PUNITIVE LOSS OR DAMAGE SUFFERED BY YOU OR ANY THIRD PARTY ARISING FROM USE OF OR INABILITY TO USE THE SERVICE, EVEN IF CAMPIUM HAS BEEN NOTIFIED OF THE POSSIBILITY OF SUCH DAMAGE.
For the purposes of this Agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use, and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity, or otherwise.
CAMPIUM'S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED THE TOTAL FEES PAID BY YOU TO CAMPIUM IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Notwithstanding the foregoing, nothing in this Section shall limit Campium's liability for (i) gross negligence or willful misconduct; (ii) death or personal injury caused by Campium's negligence; or (iii) any liability that cannot be excluded by law.
Because some jurisdictions do not allow limitations of liability for consequential or incidental damages, these limitations may not apply to you.
You agree to indemnify, defend, and hold harmless Campium LLC and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (i) your breach of this Agreement; (ii) your violation of any applicable law or third-party right; (iii) Licensee Data, including any claim that it infringes a third-party intellectual property right; (iv) your failure to properly configure access controls within the Service; (v) your use of AI Features in violation of this Agreement or applicable law; or (vi) your failure to comply with COPPA, FERPA, HIPAA, or other applicable privacy laws in connection with your use of the Service.
Campium will indemnify, defend, and hold harmless Licensee and its affiliates, officers, directors, and employees from and against any third-party claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of: (i) Campium's material breach of this Agreement; (ii) any claim that the Service, as provided by Campium and used in accordance with this Agreement, infringes a third party's intellectual property rights; or (iii) Campium's gross negligence or willful misconduct in handling Licensee Data or PHI.
These Terms of Service are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. You irrevocably submit to the exclusive jurisdiction of the state and federal courts located in New York County, New York for any dispute not subject to arbitration.
Before initiating formal proceedings, both parties agree to attempt good-faith informal resolution. The party seeking resolution must provide written notice describing the dispute in reasonable detail, and the parties will engage in good-faith negotiations for at least thirty (30) days before filing any formal claim.
If informal resolution fails, any dispute, claim, or controversy arising out of or relating to this Agreement, or the breach, termination, or validity thereof, shall be resolved by binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, conducted in New York City, New York. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Either party may elect to bring an individual claim in a small claims court of competent jurisdiction in lieu of arbitration, provided the claim qualifies under that court's jurisdictional limits.
All claims must be brought in the parties' individual capacities and not as a plaintiff or class member in any purported class or representative proceeding.
Any term of this Agreement which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of this Agreement is not affected.
This Agreement, together with any executed Order Forms, the Privacy Policy, and any executed BAA, constitutes the entire agreement between you and Campium with respect to the Service and supersedes all prior agreements, representations, and understandings.
Campium's failure to enforce any provision of this Agreement shall not constitute a waiver of that provision or any other provision.
You may not assign or transfer this Agreement or any rights hereunder without Campium's prior written consent. Campium may assign this Agreement in connection with a merger, acquisition, or sale of substantially all of its assets without your consent.
Notices to Campium under this Agreement should be sent to [email protected] or by mail to Campium LLC, 85 Livingston St., Suite 17D, Brooklyn, NY 11201. Notices to you will be sent to the email address associated with your account.
Campium shall not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government actions, labor disputes, or internet or infrastructure failures.
If you have questions about these Terms of Service, please contact us: